We typically process your online order within 1-2 days. And shipping can take another 2-3 days.


We do not offer refunds for online purchashes made at Bobs.net, but we are more than happy to exchange any item(s) within 30 days. Customer must pay for the cost to ship/return the item(s) to the restaurant.


Contacting Us

If there are any questions not answered you may contact us using the information below.

Bob's Big Boy® Burbank
4211 W Riverside Drive
Burbank, California 91505

Reach us by phone: 1-818-843-9334