We typically process your online order within 1-2 business days. And shipping can take another 2-3 business days via "USPS Priority Mail 2-Day" (the only shipping method we offer). 

We do not process or ship on weekends. Please be patient; we are a restaurant, not Amazon.com.


We do not offer refunds for online purchashes made at Bobs.net, but we are more than happy to exchange any item(s) within 30 days. Customer must pay for the cost to ship/return the item(s) to the restaurant.


Contacting Us

If there are any questions not answered you may contact us using the information below.

Bob's Big Boy® Burbank
4211 W Riverside Drive
Burbank, California 91505

Reach us by phone: 1-818-843-9334